COMVET SECURITY IS FULLY LICENSED AND INSURED.
Licensed to serve in the following states: New York
Comprehensive Staff Screening/Training and Monitoring
Our staff screening and testing programs ensure high caliber candidates. Our specially developed site-specific training programs focus on your unique requirements. Additional specialized curricula include responding to 21st Century concerns such as: workplace violence, de-escalating potentially problematic situations, addressing business continuity after disruptions, counter-terrorism awareness, and other relevant issues.
Field supervisors and client service managers undergo extensive additional training. They monitor security operations daily, testing officers’ proficiency and providing discipline when necessary. They communicate with clients about critical issues immediately and provide comprehensive, detailed information for clients’ review.
OUR PROCEDURES & APPROACH WITH SECURITY OF OUR EMPLOYEES
CORPORATE SAFETY PROGRAM
Our corporate safety plan was designed to elevate our employee’s safety awareness. The program receives the personal attention and review of our senior management. It can be tailored to meet the specific safety requirements posed by each customer’s work site. Accordingly, major elements of our safety program will be a series of standardized procedures, adjusted as required, to address the specific needs of our specific location.
QUALITY CONTROL & ASSURANCE PLAN
We fully believe that an active Quality Assurance (QA) Program is an essential, key control feature within any project. We actively maintain just such a system which has proven to be an exceptionally effective management tool. We will establish and maintain a comprehensive QA Plan which will be ready for implementation on the contract start date. Our QA Plan will include, but will not be limited to the following:
An inspection system which will cover each of the services to be provided under the contract. It will specify areas to be inspected on a scheduled or unscheduled basis, provide detailed inspection checklist for each of the contract areas, and will indicate who will perform the inspections.
A method for identifying trends and deficiencies in the quality of services performed and correction of those deficiencies before the level of performance becomes unsatisfactory. Our methods will include obtaining customer evaluation and input.
A system for recording and filing, all inspections and records of corrective action taken.
Our primary object is to provide quality, timely and responsive services to our facilities and surroundings. Our personnel will be fully indoctrinated in those objectives and motivated to ensure that ever item within the contract is accomplished and provided in an efficient and economical manner.
Our approach to an effective QA Plan encompasses four key elements.
Quality control in providing services begins with, and is essentially driven by, the quality and qualifications of the “Personnel” performing the services. We will meet this key element by recruiting and hiring the best qualified individuals available. In addition to our concern for the initial qualification of individual employees, we will ensure that each of our employees is kept up-to-date in their specific work area(s) through an employee information program and required employee training/re-certification programs.
The second key element, “Material”, will be met by ensuring that our employees are provided with the necessary materials, e.g., parts, tools, equipment, supplies, facilities, etc., with which to accomplish their job tasks. This element not only includes the availability, but the proper maintenance and conditions of these items.
“Direction”, our third element, will include providing up-to-date written guidance, e.g., government and commercial equipment manufacturer’s publication, our firm’s memorandum and directives, and standard operating policies, to each employee for each control job site. Direction and guidance will be provided verbally to employees. The purpose of direction will be to ensure that employees are provided with job standards and guidance, and what is expected of them concerning job performance.
“Inspection” covers the Quality Assurance (QA) aspect and includes the personnel who will perform the inspections, what is to be inspected, the inspection standards, frequency, format, and the reports of inspection results. Inspections are of utmost significance and will be designed to ensure that the established standards are being achieved by our equipment operators and maintenance personnel and to enable our company management to exercise better control of day-to-day operations in each functional service areas.
- Formal inspection will be conducted by our corporate QC and the supervisor so as to reach 100% of the facilities during each month, and to ensure that the services are being performed completely, correctly and consistently.
- Informal inspections will be conducted by our corporate QC or supervisor to ensure that all tasks scheduled are inspected a minimum of once a day.
- A checklist or “Daily Work Progress Log” will be used by each person conducting inspections.
- Maintain a “Daily Work Progress Log/File” of all inspections conducted and will inform the COR of the work performed that day. The project supervisor will also inform the COR of work planned for that day and is free to accompany the COR during inspections.
- Ensure all inspections conducted and corrective actions taken are forwarded to the COR on the completion date or no later than the next work day.
Fire Protection System/Equipment
Despite claims to the contrary, no building is fireproof. The threat of fire exists in every office building and is a special concern to people who work in high-rise buildings. Although, in reality, fires are rare occurrences, everyone who works in an office building must be prepared to act quickly in an emergency.
Our employees will be briefed and expected to follow all fire control procedures. The fire control program will be reviewed with our employees regularly, so that newcomers become familiar with it. All employees will know the location and proper use of fire extinguishers and emergency exits. Our project supervisors will be familiar with all fire alarm systems, fire control valves, fire pump, smoke detectors, alarm pull stations, smoke dampers, and control panel. Some of the areas of in which the project manager and employees will be aware of.
- Fire department hose connections
- Fire doors
- Fire alarm boxes
- Fire extinguishers
Physical Security Plan
Our Physical Security Plan will complement portions of the overall security program concerned with the physical measures designed to prevent unauthorized access to equipment, facilities, material and documents; and to safeguard them against espionage, sabotage, damage, or theft.
The project supervisor will act as the security officer for physical security matters for which he has responsibility. He will be responsible for planning, supervision, inspections, surveys, coordination and submission of recommendations with respect to physical and internal physical security, and physical protective measures.
- In an operation of this type, personal recognition is considered the most positive method of personnel identification and will be utilized where feasible. Our employees will be required to wear their ID tags at all times while on the job or in a facility or area subject to client’s control.
- A physical security education program will be established to ensure that all employed personnel recognize, understand and carry out their responsibility regarding security. All newly assigned personnel will be given a security indoctrination consisting of a general orientation on the need for, and the dangers to, security and his or her responsibility in preventing infractions.